There are a few reasons why your active friends might show as inactive. Active friends: people who have engaged with your content. Note: FriendFilter scans YOUR POSTS on YOUR PAGE to find which friends engaged, not anyone else's posts or page.
⚠️ Reason 1: You have not ran your engagement scan so you see that all your friends are showing as inactive.
✅In that case, click "Sync engagement" to run the scan
⚠️ Reason 2: You feel a friend engages with you because they are friends and family. In that case,
✅Add them to your 'Whitelist' to ensure that you do not accidentally unfriend them.
⚠️ Reason 3: The friend engaged with you past your set parameters.
✅Edit your parameter settings If you're unsure of how to edit your parameters, click here to learn.
For more questions, visit our FAQ page.
Can’t find the answer? Contact support at help@friendfilter.com.