FAQs
Understand that Facebook does not give FriendFilter access to 100% of the friends on your list. Deactivated profiles are not detected by FriendFilter becau...
Tue, 27 Oct, 2020 at 10:38 AM
There are 2 reasons why FriendFilter might not be working for you. Let's run through some quick troubleshoot steps here quickly: Reason 1: You have...
Sun, 10 Apr, 2022 at 8:52 AM
We are sad to see you go! But we understand if you need to cancel. Know that you will lose all your data during your subscription cancellation process. ...
Tue, 2 May, 2023 at 7:54 AM
There are 3 reasons why there might be a timeout error. Follow these steps below to troubleshoot: Reason 1. Your Facebook account is still on the old F...
Tue, 27 Oct, 2020 at 10:49 AM
If all your friends are showing inactive, then you need to run your engagement scan. Click SYNC ENGAGEMENT to run that scan Note that FriendFilter scan...
Tue, 27 Oct, 2020 at 10:54 AM
FriendFilter is a Chrome extension that connects to your Facebook page. The app connects to your Facebook username Then allows you to scan your friend&...
Tue, 27 Oct, 2020 at 10:59 AM
FriendFilter does not automatically select who to unfriend. You need to select from your inactive list who to remove as a friend Go to: https://app.fri...
Mon, 22 Mar, 2021 at 6:55 PM
With a PRO account, you are able to remove 100 friends per 24 hour period. And 500 friends in a 7 day period. But why? Facebook limits the speed ...
Mon, 22 Mar, 2021 at 10:37 AM
When submitting a support ticket, please double check the email address to ensure that is a mailbox you use. We respond to all support tickets within 24...
Tue, 27 Oct, 2020 at 11:11 AM
ABSOLUTELY! We created FriendFilter to work on your machine, not on our servers. Therefore FriendFilter is not a scraper, it is a productivity app that ...
Tue, 27 Oct, 2020 at 11:19 AM